Last updated: August 11, 2026
The Big Dipper respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices available to you.
By using this website, submitting an inquiry or joining our newsletter, you acknowledge the practices described in this policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily submit through our contact, event-inquiry, and newsletter forms.
This may include:
- Your name
- Email address
- Phone number
- Event date and time
- Event location
- Type of event
- Expected guest count
- Requested service time or additional service time
- Event description
- How you heard about us
- Requested toppings and drizzles
- Personalized popsicle-stick requests
- Personalized event-sign requests
- Customized event-menu requests
- Off-menu topping requests
- Other details included in your message
Submitting an event inquiry does not create a booking or contractual agreement. We may contact you using the information provided to discuss availability, pricing, and event details.
Newsletter Information
If you subscribe to the Dipper Dispatch, we collect your email address and any other information included in the signup form.
Our newsletters are managed through MailPoet. MailPoet may record information associated with your subscription, including the date, time, source, and IP address used to subscribe. This helps us document consent and manage our mailing list.
You may unsubscribe at any time by selecting the unsubscribe link included in our emails.
Website and Analytics Information
We use Google Analytics, installed through Google Site Kit, to understand how visitors interact with our website.
This may include:
- Pages viewed
- Approximate geographic location
- Device and browser information
- Referring website or traffic source
- Links and buttons selected
- Time spent on the website
- General website activity
- Cookie or device identifiers
We use this information in an aggregated form to understand website traffic, improve the website and evaluate our marketing efforts.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, measure website activity and support marketing.
These may include:
- Essential cookies: Needed for basic website operation, security and accessibility.
- Analytics cookies: Used to understand website visits and interactions.
- Marketing cookies: Used for advertising measurement and audience-building if marketing tools such as Meta Pixel are enabled.
- Third-party content: Social media or other embedded content may use cookies or collect interaction data.
You can adjust your cookie preferences at any time using the Cookie Preferences link in our website footer. You may also control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.
Instagram Feed and Social Media
Our website displays Instagram content using the Smash Balloon Instagram Feed plugin. The plugin connects with Instagram and Meta services to retrieve and display social media content.
If you interact with the Instagram feed or follow a link to Instagram, Meta may collect information according to its own privacy practices. Your use of Instagram is governed by Meta’s privacy policy.
How We Use Information
We may use collected information to:
- Respond to questions and event inquiries
- Check event availability
- Prepare estimates, proposals or invoices
- Plan requested event services and menu options
- Communicate about an inquiry or booking
- Send newsletters and promotional announcements with your consent
- Understand and improve website performance
- Measure the effectiveness of our marketing
- Prevent spam, fraud, misuse, or security threats
- Maintain business and transaction records
- Comply with legal and regulatory obligations
We will not add you to our newsletter solely because you submitted an event inquiry. Newsletter enrollment requires a separate signup or other clear consent.
Event Payments
Payments are not processed directly through this website.
After an event is confirmed, payment may be arranged through an invoice or a third-party payment provider such as Square, Venmo, or Zelle. Those providers collect and process payment information under their own privacy policies and terms.
The Big Dipper may receive payment confirmations, transaction identifiers, and related business records. We do not receive or store complete credit-card or bank-account numbers through this website.
How We Share Information
We may disclose information to service providers that help us operate our website and business, including:
- Website hosting and security providers
- WordPress and website-plugin providers
- MailPoet
- Google Analytics and Google Site Kit
- Smash Balloon, Instagram and Meta
- Email and communication providers
- Invoice and payment providers
- Professional advisers when reasonably necessary
These providers may process information only as permitted by their respective services, agreements and privacy policies.
We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or safety, or to investigate fraud or misuse.
Sale and Sharing of Personal Information
The Big Dipper does not sell personal information for money.
Some analytics and advertising technologies may be considered “sharing” under certain privacy laws when information is used for cross-context behavioral advertising. If Meta Pixel or similar advertising tools are enabled, you may control applicable marketing cookies through our cookie-preference tool or contact us to request assistance.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Newsletter information is generally retained until you unsubscribe or request deletion, subject to limited records that may be maintained to honor your unsubscribe request.
Your Privacy Choices
Depending on where you live and which laws apply, you may have the right to:
- Request information about the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw newsletter consent or unsubscribe
- Adjust cookie and tracking preferences
- Opt out of certain uses or disclosures of information
- Receive equal service without discrimination for exercising a privacy right
California residents may have additional rights under applicable California privacy laws. These may include rights to know, correct, or delete personal information and to opt out of certain selling or sharing practices.
To submit a privacy request, contact us. We may need to verify your identity before completing a request.
Data Security
We use reasonable administrative and technical safeguards designed to protect the information we maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please do not submit sensitive financial information, passwords, medical information, or confidential records through our general contact or event-inquiry forms.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has submitted personal information to us, please contact us so we can review and, where appropriate, delete it.
Third-Party Websites
Our website may contain links to Instagram, payment platforms and other third-party websites. We are not responsible for the privacy, security or content practices of websites we do not control.
We encourage you to review the privacy policy of each third-party service you use.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated revision date.
Contact Us
For privacy questions or requests, contact:
The Big Dipper
Sacramento, California
Email: Contact The Big Dipper